OmniChannel Experience
Harmonizing online and offline channel’s
customer buying experience
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O2O (Offline - Online - Offline) Consulting
O2O (Offline - Online - Offline) Consulting
Our team of experts understand your brand essence, your consumer profile and product offerings, to help fine-tune your OmniChannel strategy.
This could include recommending the channels where you sell, the assortments that you follow and the SLA’s that you execute. In addition, we can partner with you on creating a common shopping experience across online and offline channels, in terms of look and assortment, pricing and offers as well as service standards and policies.
OmniChannel Solution then ensures that all our systems are connected and communicating with one another.
O2O (Offline - Online - Offline) Consulting
Click & Collect
Customers are embracing the habit of buying online and picking up their purchases from a store.
This helps them to touch, feel and try before the collection, making it a real OmniChannel experience.
We seamlessly integrate your webstore/marketplace with offline channels to let customers collect their online purchases directly from a store. This also eliminates delivery costs.
Endless Aisle
Sales opportunity losses are most often caused by missing sizes and insufficient assortment choices.
This is caused by retail store space constraints as well as usual challenges of holding inventory in multiple locations.
Our Endless Aisle solution gives your walk-in customers countless shopping options by extending your store assortment to cover inventory across stores and channels.
How you benefit:
- Reduced risk of lost sales.
- Customer needs being met, and purchases delivered to a location of their choice.
Shop & Return - Across channels & Stores
Delight your customers by bridging the online-offline services gap by offering them the convenience of cross-channel purchases and returns.
How you benefit:
- Efficient management of returns translating into improved customer satisfaction
- Ensuring the supply chain is not blocked by mis-management of returns
O2O (Offline - Online - Offline) Consulting
O2O (Offline - Online - Offline) Consulting
Our team of experts understand your brand essence, your consumer profile and product offerings, to help fine-tune your OmniChannel strategy.
This could include recommending the channels where you sell, the assortments that you follow and the SLA’s that you execute. In addition, we can partner with you on creating a common shopping experience across online and offline channels, in terms of look and assortment, pricing and offers as well as service standards and policies.
OmniChannel Solution then ensures that all our systems are connected and communicating with one another.
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